Shipping and Delivery Policy
General Information
At Fortune IAS, we strive to ensure that your study materials and resources reach you in a timely and efficient manner. This Shipping and Delivery Policy outlines the terms and conditions regarding the shipment of our physical and digital products.
Shipping Locations
We currently offer shipping within India. If you require international shipping, please contact our support team before placing an order.
Delivery Timeframes
- Physical Study Materials: Orders are typically processed within 2-3 business days and delivered within 7-10 business days depending on your location.
- Digital Products: E-books, PDFs, and online resources are available for instant download after payment confirmation.
Shipping Charges
- Shipping charges are calculated at checkout based on your location and order weight.
- Free shipping may be available on select orders or promotional offers.
Order Tracking
Once your order is shipped, you will receive an email or SMS with tracking details. You can track your shipment using the provided tracking number.
Delivery Delays
While we make every effort to deliver your order on time, delays may occur due to unforeseen circumstances such as weather conditions, logistical issues, or high demand periods. We appreciate your patience in such cases.
Damaged or Lost Shipments
- If your order arrives damaged, please contact us within 48 hours with photos of the damage for a replacement or refund.
- If your package is lost in transit, we will initiate an investigation with the courier and provide a resolution.
Contact Us
For any shipping-related queries, please reach out to our support team at:
Email: fortuneiasacademy@gmail.com
Phone: +91 9495 015 888